Shipping

Q1: What is the cost for shipping within Singapore?

All local orders will be mailed using SmartPac.

SmartPac

S$4.70 (with GST)

Up to 3kg
300mm x 190mm x 70mm

SmartPac Lite

S$3.80 (with GST)

Up to 1kg
240mm x 330mm x 70mm

SmartPac Mini

S$3.20 (with GST)

Up to 600g
150mm x 220mm x 70mm

 

Q2: How long does it take for my parcel to reach me?

- Delivery will take up to 2-4 working days

If customers do not receive their order within 4 working days, please contact shawlbymandm@gmail.com to track your order.

TAP will inform customer should there be any delay in order fulfilment.  

 

INTERNATIONAL DELIVERY (WORLDWIDE)

All international orders will be mailed using Singpost Registered Mail.
Estimated time of arrival varies, depending on your location. It will usually take around 7 working days.

Country

Rate

FREE SHIPPING – MINIMUM ORDER

Semenanjung Malaysia

$13.50 / kg

SGD200

Sabah & Sarawak

$13.50 / kg

SGD200

Brunei $13.50 / kg SGD300

 

*If you cannot find your country in the list above, please email us at shawlbymandm@gmail.com we will assist you.


Tracking numbers will be provided by email once order has been processed.